I didn’t get the ticket on my e-mail or I have questions about tickets?
If you have any questions about tickets, contact help@ticketer.ee.
If I leave the festival grounds, is my wristband still valid?
Yes. After purchasing the festival pass, you are able to enter and exit the festival grounds as often as you wish. Each guest is provided with only one admissions wristband. By removing the wristband you lose the right to enter the festival grounds and one ticket cannot be validated twice.
Is the festival ticket related to the person who purchased it?
This is only valid in case of the Locals Discount Pass which is named and can only be validated with an ID card. No other festival pass is linked to a specific person.
Do I have to buy a ticket for my child?
All children under the age of 12 (included) are admitted onto the festival grounds for free. Starting from 13 years of age, children are required to purchase a festival ticket. No additional discounts are provided for children over the age of 12. To validate the age of a child, we ask to bring their ID. Failure to provide ID for the child may result in having to purchase a ticket.
Can I purchase a ticket from the festival grounds gate?
4-day festival passes are only sold online. You can purchase a one-day festival ticket at the festival gates.
Is there a chance tickets will be sold out?
Yes, 2018-2021 we have been sold out. The number of guests permitted on the grounds is limited. Nevertheless, a pre-sale ticket is cheaper and ensures a stress free trip to Saaremaa.
Is it possible to buy a one or two day pass?
You can buy a one-day pass on the spot at the festival gates.
Can I enter the festival grounds with a water bottle?
You are able to enter the festival grounds with a water bottle but no liquids. Your cup or bottle needs to be empty. The festival grounds supply clean drinking water for all guests.
Can I enter the festival grounds with a backpack?
You are able to enter the grounds with a backpack but be ready for a thorough security check. The festival organizers aim to provide a safe experience to all the guests by keeping away prohibited items. The prohibited item list can can be found in our house rules.
Is there something I cannot bring to the festival grounds?
Can I bring my pet?
Yes, pets are allowed in the camping site and festival grounds. The pet needs to be on a leash at all times and if the full responsibility of the owner.
Can I enter the festival grounds with my medication?
Over-the-counter medication is not allowed on the festival grounds. If you are in need of medical aid, please refer to the first aid center on the festival grounds. The camping site is also equipped with pain killers, band aids, etc. In order to be admitted with prescription drugs, you are required to inform the organizers in advance at info@ilandsound.ee.
Can I enter the festival grounds with a bike?
No, please leave your bike or whatever wheeler behind the gates.
Can I enter the grounds with baby food?
Before you are able to enter the grounds with baby food or any other liquid that is intended for babies, please notify the festival gate staff and ask for a permission slip that can be presented to the security guards.
Can I bring my own food?
No, food must remain on the other side of the festival gates. The festival ground has a wide selection of caterers.
Is the camping site ticket valid for one tent or one person?
The camping site ticket is valid for one person. If 3 persons sleep in one tent you need to purchase 3 tickets.
Where can I park my car?
Cars can be parked in the designated parking lots or roadsides. Parking lots and designated roadsides are marked with stationary or temporary signs. Cars parked in the no-parking area will be towed. The official parking areas of I Land Sound 2023 are located at Kuivastu mnt 19, Ranna pst 3 and Kuivastu mnt 35.
Can an extra bed be purchased in the glamping tent?
Yes, an extra bed can be purchased in both two-person and four-person glamping tents. To do this, write to us at info@ilandsound.ee or to the inbox of I Land Sound’s Facebook page www.facebook.com/iLandSound.
Where can I shower?
All the festival guests can use the showers in Orissaare Sportscenter for a small fee. The festival ground is equipped with saunas and a barrel sauna. For a stress free refreshment I Land Sound recommends to visit the sauna and sea.
Where can I get back lost items?
The lost and found is located in the festival information center – at the festival gates. For information after the festival, please contact us at info@ilandsound.ee.
Is there a storage point on the festival grounds or on the camping site?
Yes. Valuables and other items can be left safely in the storage point that is located at the festival gates. The storage point is guarded 24 hours.
Where do I turn to if I have questions about I Land Sound festival?
Write us an e-mail at info@ilandsound.ee or message us on I Land Sound Facebook page www.facebook.com/iLandSound or Instagram page www.instagram.com/ilandsoundfestival/.
1.1 To ensure a pleasant and safe festival for us all:
1.2 The drinks at the festival are served from reusable cups for which a deposit is required. The deposit for one cup is 3€, that includes a 1€ fee for dish washing service. €2 will be returned to the visitor.
1.3 The festival uses reusable dishes and cutlery.
1.3 Entrance to the festival:
1.4 We do not allow on the festival grounds:
1.5 Bringing cosmetics is strongly not recommended.
1.6 We reserve the right to reject guests on the following grounds:
1.7 The bar or other staff members do not have to serve guests who:
2.1 The camping site and parking rules have been set by the festival organizer and are to be followed by all the guests who use the camping and parking sites. Please follow the rules and good customs.
2.2 You are only allowed to the camping sites if you have the respective camping site wristband.
2.3 You are allowed to bring to the camping site:
2.4 The festival organizer, staff, and volunteers have the right to perform wristband checks in the camping site.
2.5 Notice boards with house rules are placed in camping and parking site entrances.
2.6 The camping and parking site employees can be recognized by staff shirts or neon vests.
2.7 The festival organizers and staff have the right to remove guests who:
2.8 The guests that are removed from the camping site will have their wristband removed. If the guest did not have a wristband to begin with, they are not allowed to re-enter the site. If the guest has a reasonable excuse to re-enter the camping site, the guest must purchase a new camping site ticket. The festival organizers keeps the right not to buy back or reimburse the camping ticket.
2.9 The camping site is opened 4 hours before the festival gates open. We cannot guarantee anything, but asking nicely could get you in earlier.You must vacate the camping site 12h after the end of the festival, on Monaday at 12 at the latest.
2.10 No matter the hour, weather or state, remember to preserve the nature and keep the camping site, and parking area as clean as possible.
2.11 The camping and parking sites have specially marked trash containers. Please sort your trash accordingly.
2.12 Parking:
2.13 It’s not allowed to play any music from your car speakers or portable speaker at any parking lot or camping are. Respect the locals and people who stay at camping sites.
2.14 Camping sites and caravan parks have a curfew according to the public order act. On the day before a workday from 22-06 and on Fridays and Saturdays from 24-07.
2.15 The use of fire at the camping sites and in the parking lots is strictly forbidden. That includes the use of gas burners and single use BBQ-s.
3.1 By purchasing the festival pass, the guest agrees to have their personal things searched in order to remove prohibited items.
3.2 The festival security team has the right to store prohibited items mentioned in 1.3 in their storage until the end of the festival.
3.3 The festival organizer remains the right to not allow guests who do not cooperate onto the festival grounds.
3.4 If you need first aid or any other medical help, please go to the first aid center on the festival grounds or Orissaare hospital.
3.5 The first aid center on the festival grounds is marked with a red cross. The exact location will be found on the festival grounds map or by asking for help from staff members or volunteers.
3.6 Orissaare hospital is located on Ranna puiestee 10 and is 100 meters from the festival gate. The Orissaare ambulance phone number is 45 45 104 or use the national emergency number 112.
3.7 In order to receive help from a vet, approach the first aid center to get the local veterinarians number.
3.8 The festival guests are only allowed to enter the sea in the designated areas – the Orissaare marina and the beach. Swimming is allowed from 11:00 – 20:00.
3.9 The festival organizer is not responsible for guests who decide to enter the water or go swimming. Swimming on the festival grounds is at your own risk.
3.10 Parents or guardians are fully responsible for underage swimmers.
3.10 Parents or accompanying adults are responsible for underaged swimmers.
3.11 Going into the water and swimming is only permitted between 10:00 – 22:00. During this time, professional lifeguards are on duty.
4.1 The suggested age limit for the festival is 16 years of age. Persons under the age of 16 are recommended to be accompanied by an accompanying adult. The movement of underaged guests is regulated by the Republic of Estonia Child Protection Act paragraph § 23/1 and is applicable on the festival grounds and any public space.
(1) Children are required to observe public order.
(2) It is prohibited for a minor under 16 years of age to be in a public place from 23.00 to 06.00 without being accompanied by an adult. During the period from 1 June to 31 August, it is prohibited for a minor to be in a public place from 00.00 to 05.00 without being accompanied by an adult.
4.2 All children under the age of 12 (12 included) are admitted onto the festival grounds for free. Starting from 13 years of age, children are required to purchase a festival ticket. No additional discounts are provided for children over the age of 12. To validate the age of a child, we ask to bring their ID. Failure to provide ID for the child may result in having to purchase a ticket.
4.3 The bars are meant for adults only and purchasing alcohol. The staff may ask you to present your ID at any time, so please have your ID with you at all times. Acceptable forms of ID are passport, ID card or driver’s license. Identification not accepted are student card, copy of an ID card, work certificate or invalidity certificate.
5.1 Sadama eeskiri on kehtestatud sadama haldaja ning festivali korraldusmeeskonna poolt ning on järgimiseks köigile sadama külalistele ning kohalikele alustele. Palun järgige eeskirju ning hea tava kombeid. Kogu sadama info leiab Orissaare sadama veebist.
5.2 Sadama alustel on lubatud viibida vaid külalistel, kellel on vastav veesöiduki käepael.
5.3 Festivali korraldajatel, teenindaval personalil ja vabatahtlikel on öigus veesöiduki käepaela olemasolu kontrollida.
5.4 Sadama infotahvel asub sadama suure kai aluguses.
5.5 Festivali korraldajatel ja teenindaval personalil on öigus sadama alalt ära saata inimesed, kes:
5.6 Sadamast ära saadetud isiku käepael eemaldatakse. Juhul, kui isikul ei olnud eelnevalt käepaela, ei lubata tal enam alale siseneda. Juhul, kui ära saadetud isikul on möjuv pöhjus sadama alale uuesti sisenemiseks, peab ta soetama uue festivali pileti. Korraldajatel ei ole kohustust veesöiduki käepaela tagasi osta ega tagastada.
5.7 Hoolimata kellaajast, ilmast ja olekust, hoidke loodus ja sadama ala vöimalikult puhtana.
5.8 Sadama alal on märgistatud prügikastid. Palun sorteerige prügi vastavalt märgistele.
5.9 Sadamas ei ole lubatud muusika mängimine veesöiduki helisüsteemist vöi kaasaskantavast kölarist. Austame teisi veesöidukitel ööbijaid.
5.10 Sadamas kehtib öörahu vastavalt korrakaitseseadusele. Tööpäevale eelneval päeval 22-06 ning reedel ja laupäeval 24-07. Sadamakaptenil on öigus öörahu rikkujaid veesöiduki edasisest teenindamisest keelduda ning alus sadamast välja saata.
5.11 Veesöidukiga tulijad:
6.1 The festival guest has the right to enjoy the festival, turn to the staff in case of a problem, and present suggestions and claims according to to the house rules.
6.2 By entering the festival grounds, the guest gives permission to be filmed and photographed and for the recordings to be distributed in any format or means, indefinitely, around the globe.
6.3 Media outlets are not allowed to film or take pictures in the sauna area or during the workshops at the Dome. Please respect the privacy of our guests.
6.4 The festival takes place in any weather.